Audit Type Settings

Modified on Thu, 06 Oct 2022 at 05:15 AM

Configure the urgency/escalation levels for different audit types from within Audit Type Settings.


Navigate to Settings > Audit Type Settings.

This menu lists each audit type unique to the site. 


Select an individual audit type to customize or alter the urgency levels specific to that audit type. 


When a mitigation is created, the auditor can select the mitigation's urgency/escalation level based on the severity of the non-conformance.  



The system automatically inputs a Default urgency level with a 5 day resolution period. 


To create unique urgency level(s), alter the Default level, or use the + Add Level option. 


Next, create the name and description of the urgency level, and also determine the level's resolution period and if this level needs additional approval before a mitigation can be closed. 



  • Name 
    • The title of this specific urgency level. The title should denote the level of urgency (Low, Medium, High, etc.).
  • Description 
    • Describe the meaning/reasoning for this urgency level.
    • Adding a description is optional.
  • Notification and Resolution Period
    • The level's resolution period determines the due date of the mitigation. 
    • For example, if a mitigation is created on March 5th and the urgency level's resolution period is 10 days, the mitigation is due on March 15th. 
  • Additional Approval
    • If the toggle is enabled, a mitigation with this urgency level must receive approval prior to being closed.


Multiple levels can be created for a specific audit type. 



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