To configure Excel to use unicode on your exported CSV reports:
- Start Microsoft Excel with a new workbook
- In Excel, click the Data tab, and in the Get External Data ribbon/panel, click From Text
- In the Import Text File dialog box, in the lower-right corner (to the right of the File name box), select Text Files (*.prn;*.txt;*.csv) as the file type, browse to the location where you exported/downloaded the CSV file, and then click Open (or Import)
- In the Text Import Wizard - Step 1 of 3 dialog box, select Delimited, and from the File origin drop-down list, select 65001: Unicode (UTF-8) (or the appropriate language character identifier for your particular environment)
- In the Preview box, make sure that your unicode text displays properly, and then click Next
- In the Text Import Wizard - Step 2 of 3 dialog box, in the Delimiters section, make sure that only Comma is checked, and then click Finish
- In the Import Data dialog box, select New worksheet (or Existing worksheet if you have one), and then click OK
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